|Philips Customer Car Center with the Problem Vacuum Cleaner on the Bench|
I bought a SGD$500 Philips vacuum cleaner at the end of May. It was only used for about 15 days considering the long absent in between May and now. Yesterday, while I was enjoying playing piano with my daughter and planning to do some painting after that, my maid came to told me: "Mame, the vacuum cleaner is not working". I checked the machine and hope to find that there was no problem, only that she forgot to turn on something. But after tweaking here and there, I realized that it was spoil and my whole day was ruined.
Because it is a fairly expensive machine and it was used only for such a short time, I cannot just through it away and buy a new one. I need to send it over as instructed by the customer service officer from Philips and get it repaired. It took me 3 hours to carry the heavy machine to the service center.
There are so many types of vacuum cleaners in the market from about SGD$100 to SGD$600. I thought if I buy expensive one, it will perform better. But actually I found the logic doesn't hold any more now days. Here is another example.
|Silver Titus Watch With Crystal Dropped Off|
Now the watch has 2 more crystals came off and 3 crystals turned to black. I feel so sick to look at it and I just through it away somewhere so that I will never see it again.
It is very confusing now days as which brand is good or bad and who can be trusted. You cannot buy good products just by paying more money.
Luckily Singapore has introduced so called "Lemon Law" and will be effective by September 1. I hope by then, things will get better.